Cancellation policy
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day 1 .
To exercise your right of withdrawal, you must inform us (2) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail).
You may use the attached model cancellation form, although this is not mandatory. 3
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
Consequences of revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the date on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.
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Design instructions:
1 1. Insert one of the following text blocks in quotation marks:
(a) in the case of a service contract or a contract for the supply of water, gas or electricity, where they are not offered for sale in a limited volume or quantity, of district heating or of digital content not supplied on a tangible medium: ‘the conclusion of the contract’;
b) in the case of a sales contract: ‘on which you or a third party other than the carrier designated by you takes possession of the goods’;
c) in the case of a contract for several goods which the consumer has ordered as part of a single order and which are delivered separately: ‘on which you or a third party other than the carrier designated by you takes possession of the last good’;
d) in the case of a contract for the delivery of goods in several partial deliveries or pieces: “on which you or a third party other than the carrier designated by you receives the last partial delivery or the last
have taken possession of the piece or has taken possession of it.”;
(e) in the case of a contract for the regular delivery of goods over a specified period of time: ‘on which you or a third party other than the carrier designated by you takes possession of the first good.’
2 Enter your name, address, telephone number and email address.
3 If you give the consumer the option to complete and submit the information about their withdrawal from the contract electronically on your website, include the following: "You can also electronically complete and submit the model withdrawal form or another clear statement on our website [insert internet address]. If you make use of this option, we will immediately send you (e.g., by email) a confirmation of receipt of such withdrawal."
4 In the case of sales contracts in which you have not offered to collect the goods yourself in the event of cancellation, insert the following: "We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier."
5 If the consumer has received goods in connection with the contract:
a) Insert:
– “We will pick up the goods.” or
– "You must return or hand over the goods to us or to [insert the name and address of the person authorized by you to receive the goods] without undue delay and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period." b) insert:
– “We will bear the cost of returning the goods.”;
– “You shall bear the direct cost of returning the goods.”;
– If, in the case of a distance contract, you do not offer to bear the cost of returning the goods and the goods, due to their nature, cannot normally be returned by post: “You will bear the direct cost of returning the goods amounting to ... EUR [insert amount].”, or, if the costs cannot reasonably be calculated in advance: “You will bear the direct cost of returning the goods. The cost is estimated at a maximum of approximately ... EUR [insert amount].”, or
– If, in the case of a contract concluded away from business premises, the goods cannot, due to their nature, be returned normally by post and were delivered to the consumer’s home at the time the contract was concluded: “We will collect the goods at our expense.” and
c) add: "You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning."
6 In the case of a contract for the provision of services or the supply of water, gas or electricity, if they are not offered for sale in a limited volume or quantity, or of district heating, insert the following: ‘If you have requested that the services or supply of water/gas/electricity/district heating [delete as appropriate] should begin during the withdrawal period, you shall pay us an appropriate amount corresponding to the proportion of the services already provided up to the time at which you notify us of the exercise of the right of withdrawal in respect of this contract compared to the total scope of the services provided for in the contract.’
Cancellation form
If you wish to cancel the contract, please fill out this form and return it.
1. An:
Apartment Lea Nin
Hrvatskih gradova Street 81
( HR ) 23232 Nin
Mail: info@apartment-lea-nin.com
2. I/we hereby revoke the contract concluded by me/us for the purchase of the following goods / the provision of the following service:
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(Name of the product, order number and price if applicable)
3. Ordered on: 4. Received on:
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(Date) (Date)
5. (Name, address of the consumer)
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7. Datum
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Customer signature
(only with written revocation)